|About the Book|
This book is our first edition published in 2013 and we have lowered the price for those who are not seeking the latest version and cost is an issue. Although we now have an updated version written in 2015.under a different title, the informationMoreThis book is our first edition published in 2013 and we have lowered the price for those who are not seeking the latest version and cost is an issue. Although we now have an updated version written in 2015.under a different title, the information provided in this 2013 ebook is still relevant and helpful.Information in this 2013 versionAnswering Objections is a natural part of the selling process. It is your opportunity to find out why the customer may be hesitating and what they will base their purchase on.Many people are upset when they are faced with an objection. In this ebook we will show you why you should get excited when the customer has an objection- because that is usually their last line of resistance and a need to know something.it is not always a rejection - so look at it as a question not an objection.She show you the difference between a legitimate reason for not buying which is called a condition. We also explain why all presented conditions are just objections presented as a condition.There are five main steps to handling an objection and they are all essential if you are to find out what is holding the customer back from purchasing. Often the real objection is hidden and this process will reveal what is really holding the customer back.We show you the five steps and what to say and when to say it. There are bad words that many sales people use that cause objections. We point them out and what you should be using.We provide over 20 ways to answer objections plus the versions of them.This is the icing on the cake for the sales training and separates the masters- the professionals from the what to be sales people.